Frequently asked questions
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How much does it cost?
It's free while we launch. If we start charging later, the price will be advised at the time of your request, before you send it.
Will I always get 3 options?
We aim for three: best price, best value and fastest. Sometimes only one or two suitable suppliers exist or reply, so you get up to 3 options.
- 1 or 2 quotes: any fee still applies, because the research and checking work is the same. We tell you this before you submit.
- No quotes at all: there's no charge, or you get a full refund.
What about shipping?
We compare suppliers on the price of the goods, quality and lead time. Many buyers use their own shipping agent. If a supplier can ship to the Maldives by air or sea, we show their shipping cost separately, for your information only. It is not part of our comparison.
Who can use SourceTrio?
Registered businesses. We confirm your company email with a 6-digit code and run a quick check on your company before we contact suppliers.
Do I need an account?
No. There's no password. We email you a private link to your results, and next time your details are filled in for you.
How does SourceTrio make money?
Only from a simple per-request fee paid by the buyer, and requests are free during launch. Any fee is shown before you submit. The prices you see are the suppliers' own prices: we never add a markup, and we take no commission from suppliers.
Which countries do you search?
Anywhere, or only the countries and regions you pick. You can also tell us which countries or which current supplier to leave out.
How long does it take?
Suppliers get about 6 days to reply. We email you as soon as your options are ready.
Do suppliers see my contact details?
No. Suppliers only see what you need. Your contact details are shared only with the suppliers you choose to contact.